our approach

We've developed a tried & trusted approach over the last 2 decades that guarantees we deliver top quality websites, systems & applications every time.

Discover

First we meet to discuss your requirements and find out as much as we can about your business. We undertake a number of discovery sessions, meeting key stakeholders and analysing your existing systems and processes. We investigate what your competitors are doing and look for ways to differentiate your website or system to give you competitive edge. 

We draw on our 20 years experience to suggest new features and ways to transform your existing processes that you may have never thought possible and this all culminates in a detailed specification and set of recommendations for your project.

Design

Before we write a single line of code we work with you to design every aspect of your website, app or system. From database design, look-and-feel and user experience, right through to reports and other outputs, everything is carefully considered and mocked up so that you can sign off each element before coding begins. 

In our experience the design process is key in clearly defining the deliverables leading to completion on time and within budget.

DEVELOPMENT

Once you've signed off on the deliverables we split the work into individual coding tasks for our experienced developers. As modules are delivered they get tested against detailed test plans and all code is reviewed to ensure it's quality. 

Once we're happy we will release modules to you for user acceptance testing. You'll get regular communication from your dedicated project manager so that you're always kept updated on progress.

deploy

We take care of every aspect of the deployment of your new website, app or system.  Everything from hosting setup to training are covered so that you can be confident that your project will go live smoothly and start delivering results from day one. 

From that point forward you'll be able to rely on our support team and regular contact from your dedicated account manager to make sure your system always performs and adapts as your business grows.